Cancellations & Refunds Policy

Effective Date: July 4, 2025
 

We believe in providing a smooth shopping experience and fair resolution process.

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1. Cancellation

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Orders may be cancelled within 24–48 hours if they haven’t been shipped. Once shipped, cancellations are not accepted.
 

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2. Exchange

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Products can be exchanged only if:

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• The product is defective or damaged upon delivery

• Reported within 1–2 days of delivery through email

• Send opening video, images and details to jhankaarbypayalc@gmail.com for assessment.

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3. Refund

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Approved refunds are processed within 6–8 business days to the original payment method.
 

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4. Non-Returnable Item

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Customized or made-to-order products are not eligible for return unless defective.