Question 1

Who are we at Jhankaar by Payal?

Accepted Answer

We’re Jhankaar by Payal, your go-to online store for high-quality imitation jewelry. From timeless Kundan and AD pieces to trendy fashion accessories, we craft every piece to beautifully blend tradition with style.

Question 2

What kinds of jewelry do you offer?

Accepted Answer

We’ve got something for everyone! Explore our collection of necklaces (like Long Kundan and AD styles), silver earrings, fashion jewelry, maangtikkas, bracelets, rings, and so much more.

Question 3

How long does order processing and delivery take?

Accepted Answer

Processing: Orders are usually processed within 2–4 business days (longer during peak seasons).
Delivery:
Metro cities: 4–6 days
Non-metro areas: 6–10 days
A tracking number will be provided once your order is shipped.

Question 4

Can I cancel my order?

Accepted Answer

Yes, cancellations are accepted if requested within 1–2 days of placing the order. However, if the order is already dispatched or with the vendor, cancellation may not be possible.

Question 5

What if my item arrives damaged or isn’t as expected?

Accepted Answer

Report any issues (such as damage or quality concerns) within 1–2 days of receiving the product.

The merchant will evaluate and if approved, a refund or replacement may be arranged.

Question 6

How soon can I expect my refund?

Accepted Answer

Once we approve your refund, it usually takes about 6–8 days to show up in your account. Sit tight, it’s on its way!

Question 7

Do you provide customer support?

Accepted Answer

Absolutely! You can reach out via the contact form on the website. For press pitches and wholesale inquiries, email: jhankaarbypayalc@gmail.com

AD Necklaces

Kundan Necklaces

Golden Necklaces

Discover the perfect pair for every look – from timeless classics to trendy statements.

Jhumkas

Hoops & Huggies

Danglers

Studs

Discover the perfect pair for every look – from timeless classics to trendy statements.

Kundan Rings

AD Rings

Silver Replica Rings

Statement Rings

Discover the perfect pair for every look – from timeless classics to trendy statements.

Frequently asked questions

Who are we at Jhankaar by Payal?

What kinds of jewelry do you offer?

How long does order processing and delivery take?

Can I cancel my order?

What if my item arrives damaged or isn’t as expected?

How soon can I expect my refund?

Do you provide customer support?

Necklaces

Earrings

All Rings

Others